Click to download bio of Ted Hilling, COO.
Ted Hilling draws upon his previous experience building a national network of internationally recognized day spas as a founder and Chief Operating Officer of Skin Authority, the leading provider of medical grade skin care services and products in the United States. Mr. Hilling oversees the financial direction of the company and directs its day-to-day logistics including: product manufacturing, purchasing, accounting, and business administration. Skin Authority operates its own clinics within medical facilities and distributes its proprietary line of medical skin care and treatments through nationally certified resort and destination spas.
Previously, Hilling served as Executive Vice President of Steiner Day Spa Group, a wholly owned subsidiary of Steiner Leisure Ltd., the leading spa operations company in the world. While at Steiner, Hilling developed the land-based merger and acquisition strategy; facilitated real estate and property development; and implemented a web-based management system that networked all of the Steiner day spas to provide increased operational control and cost efficiency.
In 1997, Hilling founded DK Partners, which opened and operated six full-service day spas across Southern California under the C.Spa Salon brand. Hilling oversaw the launch of cbeauty.com, a dynamic, interactive consumer website designed to promote an ongoing relationship with customers between spa visits. In 2001, Hilling was instrumental in implementing Steiner’s acquisition of DK Partners.
Prior to his success in the day spa industry, Hilling acquired more than 16 years of experience working with self-insured companies such as Bank of America, Hewlett Packard, and others in the area of risk management and litigated claims management. Previous experience also includes having worked with risk management firms Carl Warren & Company and GAB Business Services in Arizona and California.
Hilling attended the University of Arizona, where he received his bachelors of business administration degree in finance.
