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Skin Authority, LLC
COMPANY DESCRIPTION: Skin Authority is the leading skin care lifestyle company. The four cornerstones of Skin Authority's unique approach are: (1) powerful and pure skin care products; (2) profound professional treatment experiences; (3) personalized coaching; and (4) comprehensive educational support. These elements are brought together through the Skin Authority Lifestyle Program™, which empowers clients with the knowledge and guidance necessary to make healthy choices daily, ensuring a lifetime of youthful, radiant skin. Skin Authority offers its program through leading spas worldwide, as well as online, with coaching and support provided by its licensed customer care staff. Skin Authority empowers spa professionals with the tools, ongoing education, products, and in-home support needed to deliver the ultimate consumer experience and be the leader in their clients' healthy lifestyle - providing guidance, treatment, homecare, and support. Skin Authority helps clients see real change, not just a cosmetic cover-up. PRODUCTS: Skin Authority offers 25 home care products and 19 professional products containing the highest concentration of proven ingredients at the lowest penetrating pH to accelerate resurfacing and increase penetration of nutrients where new cells form. Products are free from artificial fragrances, dyes, and parabens. Bio-Identical™ formulations balance science and nature to work with the skin's biology to restore the skin’s regeneration cycle. Innovative AOX™ Technology combines powerful antioxidants, vitamins, and fatty acids into super groups that deeply penetrate where new cell and collagen formation occurs. TREATMENTS: Skin Authority offers cost-effective professional treatment protocols for full body skin transformation that fit conveniently into an individual's busy lifestyle and any Partner environment. Basic protocols start at 30 minutes with a layering approach to create 50 and 90-minute treatment alternatives. Treatments address a wide range of skin conditions, with immediately visible results and most offer a sensory stimulating experience. Treatments are designed to enhance the results of home care. GUIDANCE & COACHING: The hallmark of The Skin Authority Lifestyle Program is the one-on-one attention and ongoing support individuals receive. Knowledgeable professionals provide guidance, motivation, encouragement, and helpful information – either through one of the Skin Authority certified Partner locations, or over the phone from a Skin Authority customer care center staff. SUPPORT & EDUCATION: Skin Authority trains and certifies professionals and provides them with the tools necessary to successfully administer the Program. Comprehensive training, education, certification, and support include rotation through its Center of Excellence for a real-world view of the Program and its practice. The Skin Authority customer care center is staffed with licensed professional specially trained to support professionals and clients directly. Automated client follow-up, including email, letter, and phone offload Partner resources and provide critical support at the beginning of the Program. Through a comprehensive direct marketing initiative, Skin Authority builds a lifelong relationship with clients on behalf of itself and its Partners. SUSTAINABILITY: Skin Authority is committed to a sustainable future by working internally and with our supplier partners to incorporate naturally effective ingredients, renewable energy sources, recycled materials, and eco-friendly techniques. DISTRIBUTION: Skin Authority is the brand of choice for the five-star, lifestyle resort destination and lifestyle community featuring luxury golf and spa amenities for their guests and residents. Current partners include Destination Kohler, Pebble Beach, Ginn Luxury Resorts and Real Estate; Sea Island Luxury Golf & Spa Resort and Community, The Cresent Luxury Hotel Group, The Rosewood Hotel Group. Skin Authority is the brand of choice for the top urban spa chains, including Gene Juarez SalonSpas in the Pacific Northwest, and Gadabout Salons & Spas in the Southwest. Skin Authority offers its lifestyle program directly by phone and online fostering a cult following that is poised for significant growth. DEMOGRAPHICS: 78% of Skin Authority consumers are female, 22% are male. Skin Authority has noted a 44% increase in male customers since 2005. The Skin Authority consumer age distribution is broad, between the ages of 19-55. 40% of Skin Authority consumers are between the age of 19-34. 48% are between 35-55 years old. 12% are other (13-18 and 56-65). Skin Authority markets to skin conditions that affect people of all ages and are the cosmetic issues everyone wants addressed such as sun damage, acne, and discoloration. Skin Authority targets individuals who are in the vital healthy age groups and care about improving their appearance, which is why their statistics show a wide age range The Skin Authority ethic mix is 74% Caucasian, 11% Hispanic, 7% African American, 6% Asian and 2% other. TECHNOLOGY & TRADEMARKS: Skin Authority Lifestyle Program™ / Live the skin healthy lifestyle™ Developed from the experience of treating thousands of clients in the Skin Authority Center of Excellence, Skin Authority has perfected a professionally administered program of treatments, home care and personalized coaching designed to help individuals make healthy choices daily to produce immediately visible and lasting changes in the appearance of skin, helping clients build confidence and self-esteem for a heightened sense of well being. Skin Health TODAY™ Knowledge Network Skin Authority maintains a comprehensive educational and social networking outreach program to promote a healthy skin lifestyle and empower individuals to achieve a lifetime of healthy, radiant skin. Outreach includes: the Skin Health TODAY radio broadcast, Podcast, and companion website; The Skin Health TODAY e-Newsletter; and Skin Health TODAY blog. Bio-Identical™ Skin Care Science and nature combine to work with the skin’s biology and restore its regeneration cycle without harsh side-effects. The result is lasting cellular change, not temporary cosmetic cover-up. AOX™ Technology Powerful antioxidants, vitamins, and fatty acids are combined into super groups to multiply and accelerate cellular impact over individual ingredients. The result is fortified protection against free radical damage, sun exposure, premature aging, and disease. Glycoderm™ Treatment An intensive, non-invasive treatment protocol that combines the targeted exfoliation of damaged, discolored skin through microdermabrasion with the overall smoothing and brightening properties of glycolic acid to help restore skin to its natural, healthy look. FOUNDERS:Celeste Hilling, Chief Executive Officer Maurice Voce, Chief Marketing Officer Ted Hilling, Chief Operating Officer Founded by skin care veterans with a combined 60 years of experience, Skin Authority currently operates skin care clinics in medical and wellness settings with the mission of providing ongoing guidance through its professional skin care coaches to help individuals live youthful, skin-healthy lifestyles. The Company only offers products and treatments with a clinically proven track record of success because of its firm belief that skin should be treated with the same standard of care as any other part of the body. HEADQUARTERS: 5900 Sea Lion Place Suite 100 Carlsbad, California 92010
(760) 268-0047 (phone) (760) 268-0905 (fax) WEBSITE/EMAIL: www.skinauthority.com / info@skinauthority.com www.skinhealthtoday.com / info@skinhealthtoday
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