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Customer Care
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FOR QUESTIONS OR COMMENTS EMAIL US
info@skinauthority.com
Our goal is to respond within 4 hours during normal business days.
FOR PHONE ORDERS OR TO SPEAK WITH A SKIN CARE COACH CALL US
Toll-Free at 1-866-325-SKIN option 4
Our Skin Coach staff is available Monday through Friday, 8:00am to 5:30pm Pacific Standard Time. Messages left, will be returned the following morning of the next business day.
ONLINE & PHONE ORDER FULFILLMENT
We will make every effort to fulfill an order within 24 hours of orders placed by phone or through our website. However, orders may stay active pending fulfillment for several days after placing your order. Shipping transit time estimates for ground, overnight, 2-day, and 3-day options are computed from the time your order leaves our fulfillment center. For more information regarding estimated shipping of a particular order, contact Customer Care directly.
Toll-Free at 1-866-325-SKIN option 4
TO RESCHEDULE OR CANCEL AN APPOINTMENT IN A SKIN AUTHORITY CLINIC CALL US
Toll-Free at 1-866-325-SKIN option 4
Appointments must be canceled or rescheduled no later than 48 hours prior to the originally scheduled date and time to avoid an automatic $50 Missed Appointment Fee charged to your account.
Our Skin Coach staff is available Monday through Friday, 8:00am to 5:30pm Pacific Standard Time. Messages left, will be returned the following morning of the next business day.
TO MAIL US
Skin Authority
5900 Sea Lion Place
Suite 100
Carlsbad, CA 92010
COMPANY INFORMATION
Headquarters
5900 Sea Lion Place
Suite 100
Carlsbad, CA 92010
Main Number
(760) 268-0047
Fax Number
(760) 268-0905
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