Products considered for return must have been originally purchased directly from Skin Authority. Products purchased at Authorized Reseller locations must be returned directly to Reseller.
To request a refund or exchange click on one of the icon action boxes above and follow the directions. If you have any questions, please click on the Contact Us drop-down and send us an email or sms message.
If requested by Skin Authority during the return process, please send returns to: Skin Authority 3186 Lionshead Avenue, Suite 150, Carlsbad, CA 92010
Refunds or exchanges will be made after receipt of return.
Shipping and handling charges are non-refundable. Returns may be subject to a restocking charge.
Product Return Requirements
Product returns may be considered for the following reasons:
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Manufacturing defect within 15 days of product purchase
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Unopened or unused product within 15 days of product purchase.
In the case of product performance concerns, access the Contact drop-down box above. Please be sure to review proper usage instructions and product FAQs.