Products considered for return must have been originally purchased directly from Skin Authority. Products purchased at Authorized Reseller locations must be returned directly to Reseller.
To request a refund or exchange, complete the form above and include images if relevant to your request. A member of our team will review your request and contact you within 1-2 business days.
If requested by Skin Authority during the return process, please send returns to: Skin Authority, 3186 Lionshead Avenue, Suite 150, Carlsbad, CA 92010
Refunds or exchanges will be made after receipt of return.
Shipping and handling charges are non-refundable. Returns may be subject to a restocking charge.
Product Return Requirements
Product returns may be considered for the following reasons:
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Manufacturing defect within 15 days of product purchase.
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Unopened, unused product within 15 days of product purchase.
In the case of product performance concerns, access the Contact Us form above. Please be sure to review proper usage instructions and product FAQs.